Ah Mr Sheppard!

Come in come in. We've been expecting you. Lets talk about your tax return.
The taxman sent me a letter yesterday saying they've made a mistake and that everything is under control and don't worry about it and it's not my fault.
They sent me another today - a red final demand to be paid by tomorrow or it'll go up by 5%.
The various departments obviously don't send each other any information.