Back again

Well, after yesterday I didn’t expect to be back at the dealer so soon again... I received a phone call this morning: the mechanic who worked on my car yesterday apparently had a sleepless night because he thought he forgot to tighten something crucial. They wanted our car back as soon as possible to check and fix when needed. I had a bit of time lef before work so I decided to drive there straight away. When they called to tell me the work was finished, they were quite relieved I brought the car in immediately because they had indeed not tightened that one crucial thing. Even though I didn’t like having to go back there, I must say I’m pleased that they did call me back in. You always expect a good job to be done, but quality of service is also to admit something might be wrong and fixing it before it causes any issues.