Neff ertiti.

We bought our Neff oven in 2017, but a few days ago, the fan oven isn't working. The main oven is fine, so we phoned the Neff helpline, and we have an engineer calling on Friday. The call out is £106 plus the cost of any parts needed, then if the repair is too costly, they will refund you £50 towards another Neff oven. The oven was in need of a clean, but that was the incentive needed to do it today. It was a joint effort, but I am happy it looks almost like new now. 
No news regarding Vic, and still awaiting news.