Three trees across the field

Just as I reached this point on my walk, I received a telephone call from my 92 year old mother in law. She said her lights and heating had gone out. As she lives in Wales and we are in Devon, I spent the rest of the walk trying to get through to British Gas, who I knew she had a Home Emergency Policy with. Well, I almost found myself screaming at the automated voice, who kept insisting the earliest they could get out was next Tuesday. It is difficult to engage with a robot, but I kept shouting 'vulnerable'. In the end I phoned the carer who sent her husband around. It was only a blown fuse, but had she been left a night without light or heat she would have become very ill. It makes you realise how there are so many unintended consequence of this pandemic.