Torrential!

I had thought I would drive to the hospital today because it was blowing a gale and rainy but then the sun came out so I got the bus. 
I'd not been visiting that long when this was the view from the hospital window, and I was thinking I am going to get very wet as it's too windy for my brolly and I only have a cardigan! Terry said to take his jacket! Crikey, I'd struggle with that, his jacket weighs a ton. I contemplated a taxi but hoped it would brighten up.
See the extra!
Today was a few complaints day although Terry said the noise from the deafening and/or irritating, repetetive alarms and call buzzers going off for long periods was driving him mad and especially when patients keep using the emergency call by accident and he told me he shouted "For f*ck's sake turn it off!" at one point (he is not the only patient shouting in frustration, several are shouting similar expletives and worse). This is not like Terry at all but he is weary with the whole lack of care or consideration now and there is no escape from the noise at times.
He had asked for his prescribed milk shake (the one with the protein, vits and minerals that he should have twice a day - it took the Band 6 nurse 2 hours to bring the carton of milk which she dumped on hits bedside table and left the sachets out of reach on the back of his locker for him to mix himself. Consequently he had not done this so I did it for him. He also told me he'd asked her (in the morning) to bring some tape to secure the cannula as the tape securing it had come unstuck at one side and it was flapping about (cannula in back of his hand so very likely to come out if not secured). I'll bring some right back she told him and it never came. It still hadn't at 22:15 hours when he asked again.
Due to the oramorph probably, he is constipated and when the doctor saw him this morning he asked for something for it. Doc assured him he would prescribe something. since then he asked the Band 6 about it who reassured him she would bring him something - again, it never materialised.
What can I say? What sort of standards of nursing care are these? How has it become so bad?
I felt he was maintaining improvement and the doctor told him "It looks like we are finally heading in the right direction". I do hope so.
It's Terry's birthday today and I took his cars and presents in for him but he asked me to take them home as he didn't want them on the ward - there is no room for them. Therefore, I put the cards up at home and sent him a photo as that's the nearest he'll get to view them there at present. 
Tomorrow's another day - hoping so much for some good news.