The Great Service Ontario and Desjardins snafu

If yesterday was weird and empty, today was just weird. Pretty much everything that could go wrong went wrong – just not for me. However, as anyone who is married will tell you, if it goes wrong for your spouse, it goes wrong for you as well. For example: Mrs. Ottawacker needed an errand running. So, I drove across the city to pick up a medical order for Mrs. Ottawacker, which took me 40 minutes, through traffic and construction and various other impediments. Picked up the order, drove back across the city to deliver the order, which again took me 40 minutes, through traffic and construction and various other impediments. Found out that the receptionist at the clinic had given me only half the order – and that the order itself was wrong – despite said receptionist having had a conversation with Mrs. Ottawacker just before I left the house. This, apparently, was my fault, as I should have checked the order before picking it up. Happy, I was.
 
Mrs. Ottawacker, in the meantime, received a letter from our insurance company telling her she was no longer insured to drive. Her driving licence expired on her birthday in March; apparently, as our licences are only valid for 5 years (another cash grab), hers had expired without her remembering (they don’t tell you when your five years are up) and, therefore, she is ineligible for insurance. This despite the fact that she had, in the meantime, remembered and has an appointment with Service Ontario scheduled for 2 weeks’ time. She called the insurance company to ask what was going on – and she got the most brilliant comment for her troubles. “You are still being insured,” said the Desjardins broker, who has been happily accepting our payments for this purpose, “and you will be until July 13. However, if you are in an accident, we won’t cover any of your costs. So, I advise you not to drive.” So, she is insured, but not for insurance purposes. Fantastic. Can any of this shit be legal?
 
Cue a quick drive to the nearest Service Ontario office on Bank Street – a kilometer-long journey, which because of traffic took 10 minutes. Here, she was told they were closing and she should come back tomorrow. Meanwhile, I had to take a 15km detour because of the traffic chaos on Bank Street, and missed her as she was walking back. Then, our next-door neighbour called round to cut the cats claws (very kindly, she is lovely and does a very good job). Normally. I had to take Ottawacker Jr. out to a party – and while I was out, Charlie got so spooked at the arrival of the Wicked Lady With the Cat Claw Trimmers that she peed all over Mrs. Ottawacker’s clothes. Then, she wriggled so badly that Ashley cut her quick rather than the nail. I came back to find Mrs. Ottawacker washing the floor with the sort of fixed smile to her face that usually means I am in trouble. Not me; not this time.
 
The cats seemingly hold no grudges, however; at least, not against us. So, they were with us for the evening, which saw us go to fetch Ottawacker Jr. from LaserMaxx at 7, where I enjoyed watching myself on television. Somehow, we navigated the tail end of the day with no further incidents.