Bullshit bingo in Stardard Life is soooooo easy these days. Ever since they demutualised, everyone has a brand new set of phrases to use, and use them they do. Another by product of "going forward in this PLC environment" is the auditors and putting everything "in terms of planning and governance".
I can just imagine them up in their "health and safety approved" towers rubbing their hands in glee. "Look at all these new rules we need to enforce."
I just had to change my password today and you can't have a word with a number at the end or the beginning anymore. Ha ha haha, beat them by putting it in the middle.